Shipping & Returns

Shipping

We currently only ship within Australia, but will be adding international shipping soon.

 

How To Return An Item

Your item must be in its original packaging and in an unused condition (without scratches and fingerprints) to be returned, unless there is a manufacturer defect.

Your must return the item within 30 days of your purchase. 

1. Please email mail@antongerner.com.au to request a refund.
 

2. Mail your returned item to:

ANTON GERNER FURNITURE PTY LTD

P.O. BOX 697

HAWTHORN VIC 3122

AUSTRALIA
 

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions:

Items can not be accepted for return or exchange if they have been used, scratched, damaged or altered.. 

Restocking Fee:

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. 

Exchanges:

If your item is in like new condition, you may exchange your item for a different one. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. 
 
Faulty Items:

If you receive a faulty item please contact us by immediately and we will arrange for a replacement.